Returns & Exchanges
At Oroboro, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn and unaltered fashion items. Please ensure all original tags remain attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring that all designer tags, dust bags, and authenticity cards are included.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our warehouse receives and inspects your return for quality compliance, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing